~Health Care Quality and Patient Safety~
(English Version)
Patient health care quality and safety is the crucial factor for medical service and sustainable development of the hospital. CCH constantly organized training course for medical staff from overseas and the course of health care quality is one of the modules of the curriculum. However, because of the COVID-19 pandemic impact, the training was transformed as an online course to continue providing the knowledge and case study for the medical staff who is eager to improve medical care.
In this series online courses, there are 8 topics will be shared mainly by Mr. Hsu-Tung Chang, Deputy Director of Quality Management of CCH, including the International Patient Safety Goals, Actionable Patient Safety Solution, Evaluation Tools, How to Design A Clinical Audit, Root Cause Analysis Lecture, Data Validation and Proactive Risk Management - Failure Modes Analysis as well. Please click the following link for the different topic videos.
Speaker:
Mr. Hsu-Tung Chang, Deputy Director, Hospital Quality Management Department, CCH
Topic:
International Patient
Safety Goals
IPSG.1-3
Outline:
- Goal-1 Identify Patients Correctly
- Goal-2 Improve Effective Communication
- Goal-3 Improve the Safety of High-Alert Medications
Speaker:
Mr. Hsu-Tung Chang, Deputy Director, Hospital Quality Management Department, CCH
Topic:
International Patient
Safety Goals
IPSG.4-6
Outline:
- Goal-4 Ensure Correct-Site, Correct-Procedure, Correct-Patient Surgery
- Goal-5 Reduce the Risk of Health Care-Associated Infections
- Goal-6 Reduce the Risk of Patient Harm Resulting from Falls
Speaker:
Mr. Hsu-Tung Chang, Deputy Director, Hospital Quality Management Department, CCH
Topic:
Actionable PatientSafety Solution
Outline:
- Introduction Patient Safety Movement Foundation, PSMF
- Intorduce 18 Actionable Patient Safety Solutions, APSS
Speaker:
Mr. Hsu-Tung Chang, Deputy Director, Hospital Quality Management Department, CCH
Topic:
How to Design
Performance Measure
Outline:
- How to set priorities for clinical audit
- How to formulate objectives for a clinical audit
- How to decide on stakeholders and how to involve them
- How to decide on the number of cases and method of case selection
- How to select a data collection strategy
Speaker:
Mr. Hsu-Tung Chang, Deputy Director, Hospital Quality Management Department, CCH
Topic:
Root Cause Analysis Lecture
Outline:
- Incident description
- Investigation report
- Approximate factors
- Cause and Effect
- Diagram
- Root cause
- Action Plan
- Lessons learned
- RCA implement tracer
Speaker:
Mr. Hsu-Tung Chang, Deputy Director, Hospital Quality Management Department, CCH
Topic:
Team Strategies & Toolsto Enhance
Performance and Patient Safety
Team STEPPS
Outline:
- Team Structure
- Communication
- Leadership
- Situation Monitoring
- Mutual Support
Speaker:
Mr. Hsu-Tung Chang, Deputy Director, Hospital Quality Management Department, CCH
Topic:
Lean Management
Outline:
- Overview of Healthcare System and Its Challenges
- Lean Hospital Concepts
- Lean Healthcare & 7+1 Wastes
- Lean Tools and Techniques
Speaker:
Mr. Hsu-Tung Chang, Deputy Director, Hospital Quality Management Department, CCH
Topic:
Proactive Risk Management
- Failure Modes Analysis
Outline:
- Risk identification
- Risk prioritization
- Risk reporting
- Scope, objectives, and criteria for assessing risk
- Risk management, to include risk analysis
- Management of related claims